Q: What led The Colony to implement Cityworks? A: Before Cityworks, the City had no reliable method of tracking the cost, labor, or materials used for any given job.  The work orders – which ranged...

Q: What led St. Louis to implement Cityworks? A: The City of St. Louis has a centralized call center – the Citizens’ Service Bureau (CSB) – which was established in 1985.  The CSB takes citizen...

Q: What challenges led Independence to implement Cityworks? A: The Water Pollution Control (WPC) Department previously operated multiple software systems to store information.  This made data management (entry, analysis, and extraction for reporting purposes) very...

St. Johns County went live with Cityworks in their Public Works Department in October 2006.  The County has experienced significant cost savings as three of the four Public Works Divisions are now using a single,...

At the City of South San Francisco, Cityworks has been running for close to two years in the Public Works Department.  The software has provided measureable results and exceeded staff expectations.  South San Francisco has...

At the City of Coon Rapids, Cityworks was initially implemented in the Sanitary Sewer Department and then in Water, Streets, Stormwater, and Forestry.  The City experienced substantial results entering historical information and tracking customer service...

The City of Bozeman implemented Cityworks in early 2008 in four of the city’s divisions including water and sewer, forestry, streets, and signs.  Employees at Bozeman have felt the positive effect of Cityworks on their...

The City of Ann Arbor has been a Cityworks user since 2000.  Over time, the City has grown into a full, enterprise-wide implementation.  In 2007 they implemented the software for their sidewalk inspections, experiencing fast,...

The City of Fort Collins, Colorado, purchased Cityworks in 2004.  Cityworks was first deployed and utilized in the Streets & Traffic Department for the management of traffic signs and signals, traffic control, pavement management, road...

Waterford Township, Michigan, has utilized Cityworks as their GIS-centric AMS since 1998 with numerous positive results and measurable, documented financial savings.  Considering that in 1996 the only computer application Waterford had was their billing system,...