At the 2019 Esri® Partner Conference in Palm Springs, Calif., Esri president and CEO Jack Dangermond presented Cityworks® with two awards: Partnering for Success and Going Global by Staying Local. “I’m honored to have the...

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Today, it seems everyone is talking about “location intelligence”—almost at the risk of it becoming a buzzword. We all experience the uniqueness of location intelligence daily with the explosion of mobile devices and location services,...

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So, you’ve successfully implemented your new work management system. The software is live, organizational workflows have been added, and office and field staff are fully on board. Then, that time of month rolls around when...

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[caption id="attachment_20235" align="alignright" width="200"] Field workers see the same information on their mobile devices whether a service request is created manually or through incoming Waze data.[/caption] In early 2018, the City of Raleigh implemented a...

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In Texas, the City of Denton’s electric team is responsible for after-hours dispatching for their other departments, including water and wastewater. To achieve this, the city is upgrading their enterprise system with workforce automation technology...

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