What happens when the public assets you want to track don’t have an established GIS data model? When Loveland Water and Power brought a new municipal solar facility online, this was just the problem they...

Like a lost answer on a hidden planet, St. George Energy was in need of help to improve asset management. As the fastest growing metro area in the United States with new meter installations happening...

The City of Topeka, Kansas, like many local governments, is in the midst of a data renaissance. For many years, we were collecting and creating data—and that’s where the story ended. Systems became data dumping...

Earlier this week, we explored what it means to be a "smart community." Experienced product managers in the information technology field will tell you that technology alone cannot solve the underlying problems smart community initiatives...

Do you remember that moment of uncomfortable disbelief when a friend pointed out your new and exciting discovery had been around a long, long time? Smart communities are not a new idea. The concept first...

At Cityworks, we recognize the importance of community-building. Many of the cities and towns we call home are also Cityworks clients. We live, work, and play in the places where Cityworks and ArcGIS are helping build...

Most communities have critical infrastructure that requires constant maintenance and inspection. Consider bridges, for example. Stream gauge monitoring can be used to immediately evaluate whether water level flowing under a bridge could impact structural integrity....

Sometimes, automation is viewed as a cold or robotic process that eliminates human interaction. Automation should never sacrifice the quality of a program or service. At the Regional Municipality of York, each program or project...

An organization’s GIS is the best and most up-to-date inventory for public assets. For many organizations, having data is not the problem. The real challenge is displaying and interpreting that data in a meaningful way....

Passenger demand continues to rise at airports around the globe. According to the most recent World Airport Traffic Report, produced annually by the Airports Council International, passenger traffic posted growth rates of more than 6...