For many organizations, implementing a GIS-centric asset management system is just the first step in an ongoing journey to effective public asset management. Creating systems of engagement, record, and insight opens the door to ongoing...

The City of Fayetteville provides services to over 200,000 residents throughout the area. Located in the southern region of North Carolina, Fayetteville neighbors the renowned Fort Bragg U.S. Army Base, the largest military installation in...

The flush of a toilet. The whirlpool in a sink drain. The channel of rainwater disappearing underground. Wastewater and stormwater infrastructure plays a critical role in the health and safety of our communities, but we...

When the city fathers of Independence, Missouri, fired up their first power plant in 1901, electrical power was considered leading-edge technology. More than 115 years later, Independence Power and Light (IPL) repeated the tradition of...

Originally published in Civil + Structural Engineer, February 2018 How municipalities prepare for natural disasters has become much more than distributing sandbags, providing emergency shelter, and assembling personnel and services to assist those in need....

Not all assets are created equal. We know that physical assets degrade over time. As assets deteriorate, operation and maintenance costs increase, and customers experience negative impacts. At some point, all municipalities and utilities must...

Every city has a cemetery, and every cemetery some kind of system to track plot sales, ownership and tenants. Until recently, the city of Butler, Indiana, tracked cemetery plot sales and management through old books...

It can be difficult to manage your assets when you aren’t sure how many you have. This was once a major issue in West Jordan, Utah. Prior to Cityworks, the city relied on multiple GIS...

It is often said that a smart community is a connected community. Increasingly, a smart community puts GIS at the heart of its technology—a GIS-centric connected community. In February, Esri published a white paper outlining...

The Village of Arlington Heights is a progressive and vibrant community nestled in the outskirts of Chicago. But don’t let the classification of “village” fool you—with a population of more than 75,000 and growing, Arlington...