Happy Drinking Water Week! In honor of the American Water Works Association and the water utilities that keep clean water flowing through our taps, here are some interesting facts about H2O and how we use...

It’s our collective responsibility to ensure worker safety and protect customer well-being while delivering essential services during and after the COVID-19 pandemic. Cityworks, with ArcGIS and partner tools and solutions, can help your organization reprioritize...

We reached out to customers to find out how they are leveraging Cityworks to keep their communities safe in the midst of the COVID-19 pandemic. From taking important city services online to transitioning staff to...

As natural disasters increase in quantity and severity, municipalities find themselves grappling with an increased need for FEMA reimbursements to support emergency response and recovery. If you have been through an emergency operations center (EOC)...

This is an unprecedented time. And yet, communities and leaders are adapting to tackle the COVID-19 pandemic while still delivering services. How can your organization claim FEMA reimbursements for work done to mitigate this crisis?...

COVID-19 has changed the way we live and work. Social distancing policies and work-from-home strategies are uncharted territory for many municipal and utility organizations. How can you protect employees working on the front lines of...

This article is republished with permission from WinCan. Be sure to check out their Cityworks-WinCan integration, which is 100% cloud ready thanks to the pure API implementation. The “cloud” refers to applications that run on...

What if? It’s a question that’s often posed but rarely answered. For Spotsylvania County Utilities Department, however, the answer to a Friday afternoon “what if” conversation resulted in an innovative process for handling the department's...

Improving communication and customer engagement while also taking business processes online is more important than ever before. It's clear that COVID-19 will have a lasting impact on communities around the globe and will fundamentally change...

These are challenging times for communities across the globe. As each of us grapples with the impact of COVID-19, local government and utility organizations face an especially difficult challenge. How do you maintain operations while...