Before implementing Cityworks, Clayton County Water Authority in Morrow, Georgia, was struggling with redundant paperwork and using hand-drawn maps to keep record of where work was done. Now, they have dramatically increased productivity and improved...

Another amazing Esri User Conference has come and gone, and we were excited to be a gold sponsor at the world's largest virtual GIS event with more than 80,000 attendees! Here are some of our...

As director of solutions at Esri, Damian Spangrud focuses on making the science of location intelligence understandable and actionable. We asked him to share his insights on geospatial infrastructure, artificial intelligence, COVID-19, and real-time data....

Central Contra Costa Sanitary District (Central San) in California strives to be a utility of the future by pioneering innovative technologies and cutting-edge practices. The GIS and asset management team is the tip of the...

Happy National Public Works Week! In honor of the workers who provide essential services in our communities, here are seven fascinating facts about public works. 1. The first electric street lamps were used in Paris...

Happy Drinking Water Week! In honor of the American Water Works Association and the water utilities that keep clean water flowing through our taps, here are some interesting facts about H2O and how we use...

This article is republished with permission from WinCan. Be sure to check out their Cityworks-WinCan integration, which is 100% cloud ready thanks to the pure API implementation. The “cloud” refers to applications that run on...

What if? It’s a question that’s often posed but rarely answered. For Spotsylvania County Utilities Department, however, the answer to a Friday afternoon “what if” conversation resulted in an innovative process for handling the department's...

We’re kicking off the week at the 2018 ICMA Annual Conference in Baltimore, where local government managers and staff have gathered to discuss strategies for building more resilient, sustainable, and safe communities—smart communities. Smart city...

In Texas, the City of Denton’s electric team is responsible for after-hours dispatching for their other departments, including water and wastewater. To achieve this, the city is upgrading their enterprise system with workforce automation technology...