This is an unprecedented time. And yet, communities and leaders are adapting to tackle the COVID-19 pandemic while still delivering services. How can your organization claim FEMA reimbursements for work done to mitigate this crisis?...

This article is republished with permission from WinCan. Be sure to check out their Cityworks-WinCan integration, which is 100% cloud ready thanks to the pure API implementation. The “cloud” refers to applications that run on...

What if? It’s a question that’s often posed but rarely answered. For Spotsylvania County Utilities Department, however, the answer to a Friday afternoon “what if” conversation resulted in an innovative process for handling the department's...

In the City of Escondido, CA, the Environmental Compliance Department performs inspections at approximately 1,600 facilities at least once a year. Using Cityworks and ArcGIS, the department has been able to create a paperless process...

The City of Raleigh, NC, manages 10,000 acres of park land and approximately 200 parks. With Cityworks mobile native apps, ArcGIS, and the Bigbelly smart waste system, the city has streamlined their workflow while ensuring...

While GIS has long been an important tool for municipal departments—water utilities and public works, for example—we’ve seen increased implementation across more unique aspects of municipal government. As GIS continues to become easier to use,...

It’s no secret that state and local government agencies are being asked to do more with fewer resources. It’s not just large projects receiving scrutiny but also labor resources, technology infrastructure, and even the items...

How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is a common problem in communities across the globe. Employees...

Whether you’re patching potholes or rebuilding roads, maintaining pavement infrastructure is both costly and time-consuming. Get ahead of the curve by integrating your pavement analysis tool and your work management system. Cityworks recently release a...

“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers...