Put Your Data to Work

Once you start collecting data, you gain new insights into your operations. Cityworks offers powerful analytics tools to help you plan and schedule work, create and refine budgets, and identify and assess high-risk assets. 

Probability
of Failure

Use GIS data to track the likelihood of asset failure across your entire system.

Consequence of Failure

Understand the full impact of any given asset failure and prioritize accordingly. 

Risk
Mitigation

Identify and implement effective efforts to reduce the impact of an asset failure.

Business Risk Exposure

Determine the level of risk for an asset type based on probability of failure, consequence of failure, and risk mitigation.

Cityworks Analytics

Analytics lets you easily create detailed reports using the information in your database. These powerful reports help you spatially analyze your organization’s performance.

Performance Budgeting

Leverage your work order activity to generate daily and yearly budgets. Performance Budgeting helps you accurately predict future budgets and determine cost projection, productivity, optimal crew size, and more.

Workload

The Workload app lets you easily assign or reassign work activities, from inspections and work orders to permitting tasks. Map and template views let you track and manage both assigned work and unassigned work.

Operational Insights

Cityworks provides a framework to help you define and track key performance indicators (KPIs) for your asset management strategy. These KPIs are calculated using GIS attribute information, maintenance data, management strategies defined by the user. 

The Power of Where

Operational Insights integrates with Insights for ArcGIS®, allowing you to create powerful heat maps and graphics that demonstrate the results of the risk analysis. Now, you can more easily communicate risk and more accurately prioritize capital improvement funding.

See Cityworks Analytics Tools in Use

5 New Enhancements in Cityworks 15.6

Cityworks 15.6 and the latest versions of corresponding apps include a deep list of new functionality to expand your asset management capabilities. Here are a few highlights. 1. Now Supporting ArcGIS Indoors! Cityworks 15.6, Respond 3.0, and mobile native apps 9.0 will be critical tools in your facility management toolbox. The latest versions support ArcGIS …

Cityworks Online Training Courses to Take This Fall

Don’t let social distancing stop you from learning! Whether you are new to Cityworks or need to brush up on your skills, there is a course that’s right for you. Here are just some of the upcoming offerings. Log into mycityworks.force.com and click on the Training tab for the complete schedule. Cityworks Public Access In …

How One Water Authority Modernized Its Operations

Before implementing Cityworks, Clayton County Water Authority in Morrow, Georgia, was struggling with redundant paperwork and using hand-drawn maps to keep record of where work was done. Now, they have dramatically increased productivity and improved response time with paperless, automated work orders and service requests. And management is using Cityworks Analytics to create a variety …