Cityworks & ArcGIS

Asset management can only be performed with an accurate asset inventory. To effectively manage public assets, you need to know what they are and where they are located. That’s why Cityworks is built exclusively on Esri’s innovative ArcGIS technology.

System of Engagement

Empower customers and employees to report and collaborate—anytime, anywhere, and on any device.

System of Record

Collect, manage and compile
authoritative ArcGIS data.

System of Insights

Visualize and analyze your data.
Improve your operations.

API

API & Developer Tools

The Cityworks API opens new doors in functionality and integration. 

eURL

Share maps and Cityworks data both internally and with the public.  

Roads and Highways

Log in to your site through Cityworks Single Sign-On to access the Roads and Highways map tool. Track pavement conditions, signs, signals, and other roadway-related assets.

Single Sign-On

Single Sign-On eliminates the need for the Esri Resource Proxy to be configured and lets you view ArcGIS Online web maps directly in Cityworks.

Web Map Manager

Select and change your map in Cityworks to any shared web map found in Portal for ArcGIS and ArcGIS Online. 

Collector for ArcGIS

Users can move seamlessly between Collector and the Cityworks mobile native app to create and update GIS features while working in the field.

Navigator for ArcGIS

Cityworks mobile native app users can use Navigator to get turn-by-turn directions to any address or asset. 

Workforce for ArcGIS

Cityworks users logging in with their AGOL or Portal logins can open Workforce to access their activities, then seamlessly launch the Cityworks mobile native apps to process the work order. 

Crowdsource Reporter

This Esri app empowers the public to report concerns and issues. Bring the reports into Cityworks as service requests and work orders, then share updates back to Crowdsource Reporter for citizens to view. 

See Cityworks and Esri Integrations at Work

5 New Enhancements in Cityworks 15.6

Cityworks 15.6 and the latest versions of corresponding apps include a deep list of new functionality to expand your asset management capabilities. Here are a few highlights. 1. Now Supporting ArcGIS Indoors! Cityworks 15.6, Respond 3.0, and mobile native apps 9.0 will be critical tools in your facility management toolbox. The latest versions support ArcGIS …

Fascinating Facts About Graffiti

Cities everywhere constantly battle graffiti to keep their neighborhoods safe and clean. Here are some fascinating facts about the crime and how it impacts communities.                                                              …

Cityworks Online Training Courses to Take This Fall

Don’t let social distancing stop you from learning! Whether you are new to Cityworks or need to brush up on your skills, there is a course that’s right for you. Here are just some of the upcoming offerings. Log into mycityworks.force.com and click on the Training tab for the complete schedule. Cityworks Public Access In …