Resources

resources for video test
Cityworks Connect Episode 3: Online Permitting Services + COVID-19 Impact at West Valley City, UT

Matt Harman and special guest Jerry Thompson, chief building official at West Valley City, Utah, discuss how West Valley City continues to provide essential services during COVID-19.

Cityworks Connect Episode 2: Open Platforms & Integrated Solutions

In this episode of the Cityworks Connect video series, Matt Harman and Joe Pilimai share how open platforms and integrated solutions can benefit your organization.

Cityworks Connect Episode 1: The Power of Dashboards

This video series explores how communities can remain resilient in uncertain times. In this episode, Matt Harman and Josh Stroessner share how dashboards can support better decision-making across any organization.

City of Augusta, GA – Targeting Blight with Cityworks and ArcGIS

As part of a blight initiative spanning several departments, the City of Augusta, GA, is using Cityworks and ArcGIS to address blight in the community.

City of Escondido, CA – Environmental Compliance with Cityworks and ArcGIS

Using Cityworks and ArcGIS, the City of Escondido’s Environmental Compliance Department was able to go paperless and streamline their workflow as they perform inspections for approximately 1,600 facilities.

City of Augusta, GA – Preparing for the Masters Golf Tournament with Cityworks and ArcGIS

Augusta, Georgia, uses Cityworks and ArcGIS to prepare for the influx of approximately 60,000 visitors during the Masters Golf Tournament.

City of Raleigh, NC – Keeping Parks Clean with Smart Technology

With Cityworks, ArcGIS, and the Bigbelly smart waste system, the City of Raleigh, NC, has streamlined their workflow while ensuring their parks are clean and enjoyable.

7 Solutions That Give Us the Illusion of Progress

Kristen Cox—Executive Director of the Governor’s Management & Budget Office for the State of Utah—discusses common pitfalls that organizations face and presented some innovative solutions to implement instead.

City of Escondido, CA – Fighting Graffiti with Cityworks and ArcGIS

Learn how the City of Escondido is fighting graffiti to make their residents and community more safe with Cityworks and ArcGIS.

A Guide to Asset Management for Airports

Download this e-book to explore the elements of a successful asset management strategy for airports.

City of Raleigh – Citizen Engagement

Discover how the City of Raleigh, NC, connects with their residents with the help of Cityworks and ArcGIS.

Cityworks and SeeClickFix

In the City of Westland, simple mobile tools help residents report potholes and other issues quickly and easily.

Streamlining Field Work with Cityworks + UtiliSync

Learn how the City of West Jordan integrated Cityworks and UtiliSync to streamline their annual hydrant inspection process.

Augusta, Georgia – SLRAT

Discover how the City of Augusta sped up their sewer line assessment process with the help of Cityworks and ArcGIS.

York Region – Snow Removal

Learn how York Region manages service requests and work orders to help snow removal teams make educated decisions during the winter months.

Getting Started with Automated Warehouse Data Collection

Learn the basics of using automated data collection, like barcoding or RFID, in your public works and utility warehouse.

Cityworks for Regulatory Reporting

Learn how Gibson County Utility District streamlined their Gas Distribution Integrity Management Program (DIMP) reporting.

POWER Your Electric Utility Workflow

Independence Power and Light used a GIS-centric asset management system to integrate their enterprise solutions and streamline workflows.

Halifax Regional Municipality – Mapping Is Key For Us

Using Cityworks and ArcGIS to streamline work, reduce costs, and improve customer service.

Halifax Regional Municipality – Real Time Data

Halifax Regional Municipality uses ArcGIS as the authoritative database to track public assets and associated work, costs, and materials.

Halifax Regional Municipality – Streets

The Halifax traffic management team uses Cityworks and ArcGIS to streamline streetlight maintenance and repair.

Automate Your Plan Review with OnBase and Cityworks

Growth is good, but it comes with challenges. Learn how the City of Westerville used OnBase and Cityworks to abandon paper-based plan review and improve their business process.

Empowering Public Asset Management

Streamline your entire workflow, from data collection and work management to public engagement and strategic planning.

Material Management with Cityworks Storeroom

See how the Scarborough Department of Public Works used Cityworks Storeroom to reduce material costs and administrative bottlenecks.

City of St. George, Utah

Learn how Cityworks and ArcGIS help the City of St. George reduce cost, labor, and inefficiencies in public asset management.

A Guide to Enterprise Asset Management

Download this e-book to explore the elements of a successful enterprise public asset management strategy for local governments, public works, and utilities.

Halifax Regional Municipality

Learn how Cityworks and Esri ArcGIS help Halifax streamline operations and manage a comprehensive asset management strategy across urban, suburban, and rural communities.

Creating a Digital 311 Citizen Service Platform with Longview, TX

From our partners at CitySourced: Learn how to get started with a mobile platform for your community.

Work Smarter with Sensor Networks

Learn how simple, cost-effective sensors can improve the way you detect, trigger, and respond to events in the field.

Leading Digital Change in Local Government

Craig Brown, interim CIO at the City of Westland, shares his foolproof approach to streamlining and optimizing government processes with Cityworks and SeeClickFix.

Cityworks & SSP Innovations: Better Together

Discover the powerful asset and work management tools Cityworks and SSP Innovations provide to electric and gas utilities.

City of Westland, Michigan
Learn how the city created a system of insight that helps them build a more resilient, sustainable and safe community. 
First In, Last Out

During Hurricanes Harvey and Irma, communities across the southern U.S. used Cityworks and ArcGIS to keep residents safe and informed.

City of West Jordan, Utah

Discover how the City of West Jordan transformed their public works department by building a system of record for public asset management.

City of Beaverton, Oregon

The city needed a better way to access their public asset management data. So, they created a system of engagement that supports management and staff across the city.

Achieve Breakthrough Results

Kristen Cox knows firsthand the untapped capacity that exists in every aspect of government: its people.

Discover the Power of eURL

eURL is a simple yet powerful tool for displaying Cityworks data on a map. Discover how the City of Miami Beach shares valuable information internally and with external stakeholders.

Cityworks PLL + AMS

Learn how Prince William County Service Authority streamlined their utility permitting and asset management workflows.

Data, Data, Data: Now What?

Learn how to use existing Cityworks tools to develop quality controls for your data.

Charlotte, North Carolina – Part 1

Learn how the City of Charlotte uses Cityworks PLL to streamline permitting and licensing.

Charlotte, North Carolina Part 2

Charlotte North Carolina utilizing a GIS Centric approach to asset management with Cityworks

Charlotte, North Carolina – Part 3

How Charlotte North Carolina Solid Waste Services applies Cityworks

Stockholm, Sweden

Stockholm Water using Cityworks as a solution for their management needs

Eskilstuna, Sweden

Eskilstuna finding then growing their use Cityworks to address public needs

Oakland, California

Oakland’s deployment of Cityworks throughout several departments in their organization

Richfield, Minnesota

Richfield adopting Cityworks Online to ease the burden of a stretched department

Longview, Texas

Reducing redundancy using Cityworks at Longview Texas

Waterford Township, Michigan

Find out how Waterford Township has made Cityworks a vital part of their day to day activities

Morrow, Georgia

Clayton County Water Authority rethinks work history and reduces inefficiencies

Coon Rapids, Minnesota

Utilizing mapping done in ArcGIS and tracking work at Coon Rapids

Omaha/Douglas County, Nebraska

Improving communication and cooperation between city and county operations

Winter
Horry County, South Carolina

For Horry County, GIS-Centric was the only way to go

Long Beach, California

Keeping Long Beach beautiful and well organized by leveraging technology

Palm Bay, Florida

Upgrading department technology with Cityworks at Palm Bay

Delaware, Ohio

Improving data quality and integrating with a focus on GIS at Delaware

Gulfport, Mississippi

Recovering from Hurricane Katrina in the city of Gulfport assisted by Cityworks

Macon, Georgia

Eliminating inefficiencies in workflow at Macon Water Authority using Cityworks

Newport News, Virginia

Proactive approach to public works management at Newport News

Ann Arbor, Michigan

Making tracking work and communicating with the public easier at Ann Arbor

West Valley City, Utah

Permit management made easy at West Valley City using Cityworks

Troy, Michigan

Reducing cost while increasing communication throughout public works at Troy

General Mitchell International Airport

MKE in Milwaukee, Wisconsin runs like a well oiled small city using Cityworks

Phoenix, Arizona

Global Water Resources using Cityworks and ArcGIS integrations to improve service

Bozeman, Montana

Refining Bozeman’s old asset tracking systems and leveraging ArcGIS using Cityworks

Winter
First In, Last Out

During Hurricanes Harvey and Irma, communities across the southern U.S. used Cityworks and ArcGIS to keep residents safe and informed.

City of Westland, Michigan
Learn how the city created a system of insight that helps them build a more resilient, sustainable and safe community. 
Cityworks Connect Episode 3: Online Permitting Services + COVID-19 Impact at West Valley City, UT

Matt Harman and special guest Jerry Thompson, chief building official at West Valley City, Utah, discuss how West Valley City continues to provide essential services during COVID-19.

resources for video test
Cityworks Connect Episode 2: Open Platforms & Integrated Solutions

In this episode of the Cityworks Connect video series, Matt Harman and Joe Pilimai share how open platforms and integrated solutions can benefit your organization.

Cityworks Connect Episode 1: The Power of Dashboards

This video series explores how communities can remain resilient in uncertain times. In this episode, Matt Harman and Josh Stroessner share how dashboards can support better decision-making across any organization.

City of Augusta, GA – Targeting Blight with Cityworks and ArcGIS

As part of a blight initiative spanning several departments, the City of Augusta, GA, is using Cityworks and ArcGIS to address blight in the community.

City of Escondido, CA – Environmental Compliance with Cityworks and ArcGIS

Using Cityworks and ArcGIS, the City of Escondido’s Environmental Compliance Department was able to go paperless and streamline their workflow as they perform inspections for approximately 1,600 facilities.

City of Augusta, GA – Preparing for the Masters Golf Tournament with Cityworks and ArcGIS

Augusta, Georgia, uses Cityworks and ArcGIS to prepare for the influx of approximately 60,000 visitors during the Masters Golf Tournament.

City of Raleigh, NC – Keeping Parks Clean with Smart Technology

With Cityworks, ArcGIS, and the Bigbelly smart waste system, the City of Raleigh, NC, has streamlined their workflow while ensuring their parks are clean and enjoyable.

7 Solutions That Give Us the Illusion of Progress

Kristen Cox—Executive Director of the Governor’s Management & Budget Office for the State of Utah—discusses common pitfalls that organizations face and presented some innovative solutions to implement instead.

City of Raleigh – Citizen Engagement

Discover how the City of Raleigh, NC, connects with their residents with the help of Cityworks and ArcGIS.

Cityworks and SeeClickFix

In the City of Westland, simple mobile tools help residents report potholes and other issues quickly and easily.

Augusta, Georgia – SLRAT

Discover how the City of Augusta sped up their sewer line assessment process with the help of Cityworks and ArcGIS.

York Region – Snow Removal

Learn how York Region manages service requests and work orders to help snow removal teams make educated decisions during the winter months.

Halifax Regional Municipality – Mapping Is Key For Us

Using Cityworks and ArcGIS to streamline work, reduce costs, and improve customer service.

Halifax Regional Municipality – Real Time Data

Halifax Regional Municipality uses ArcGIS as the authoritative database to track public assets and associated work, costs, and materials.

Halifax Regional Municipality – Streets

The Halifax traffic management team uses Cityworks and ArcGIS to streamline streetlight maintenance and repair.

City of St. George, Utah

Learn how Cityworks and ArcGIS help the City of St. George reduce cost, labor, and inefficiencies in public asset management.

Halifax Regional Municipality

Learn how Cityworks and Esri ArcGIS help Halifax streamline operations and manage a comprehensive asset management strategy across urban, suburban, and rural communities.

City of West Jordan, Utah

Discover how the City of West Jordan transformed their public works department by building a system of record for public asset management.

City of Beaverton, Oregon

The city needed a better way to access their public asset management data. So, they created a system of engagement that supports management and staff across the city.

Achieve Breakthrough Results

Kristen Cox knows firsthand the untapped capacity that exists in every aspect of government: its people.

Charlotte, North Carolina – Part 1

Learn how the City of Charlotte uses Cityworks PLL to streamline permitting and licensing.

Charlotte, North Carolina Part 2

Charlotte North Carolina utilizing a GIS Centric approach to asset management with Cityworks

Charlotte, North Carolina – Part 3

How Charlotte North Carolina Solid Waste Services applies Cityworks

Stockholm, Sweden

Stockholm Water using Cityworks as a solution for their management needs

Eskilstuna, Sweden

Eskilstuna finding then growing their use Cityworks to address public needs

Oakland, California

Oakland’s deployment of Cityworks throughout several departments in their organization

Richfield, Minnesota

Richfield adopting Cityworks Online to ease the burden of a stretched department

Longview, Texas

Reducing redundancy using Cityworks at Longview Texas

Waterford Township, Michigan

Find out how Waterford Township has made Cityworks a vital part of their day to day activities

Morrow, Georgia

Clayton County Water Authority rethinks work history and reduces inefficiencies

Coon Rapids, Minnesota

Utilizing mapping done in ArcGIS and tracking work at Coon Rapids

Omaha/Douglas County, Nebraska

Improving communication and cooperation between city and county operations

Horry County, South Carolina

For Horry County, GIS-Centric was the only way to go

Long Beach, California

Keeping Long Beach beautiful and well organized by leveraging technology

Palm Bay, Florida

Upgrading department technology with Cityworks at Palm Bay

Delaware, Ohio

Improving data quality and integrating with a focus on GIS at Delaware

Gulfport, Mississippi

Recovering from Hurricane Katrina in the city of Gulfport assisted by Cityworks

Macon, Georgia

Eliminating inefficiencies in workflow at Macon Water Authority using Cityworks

Newport News, Virginia

Proactive approach to public works management at Newport News

Ann Arbor, Michigan

Making tracking work and communicating with the public easier at Ann Arbor

West Valley City, Utah

Permit management made easy at West Valley City using Cityworks

Troy, Michigan

Reducing cost while increasing communication throughout public works at Troy

General Mitchell International Airport

MKE in Milwaukee, Wisconsin runs like a well oiled small city using Cityworks

Phoenix, Arizona

Global Water Resources using Cityworks and ArcGIS integrations to improve service

Bozeman, Montana

Refining Bozeman’s old asset tracking systems and leveraging ArcGIS using Cityworks

Streamlining Field Work with Cityworks + UtiliSync

Learn how the City of West Jordan integrated Cityworks and UtiliSync to streamline their annual hydrant inspection process.

Getting Started with Automated Warehouse Data Collection

Learn the basics of using automated data collection, like barcoding or RFID, in your public works and utility warehouse.

Cityworks for Regulatory Reporting

Learn how Gibson County Utility District streamlined their Gas Distribution Integrity Management Program (DIMP) reporting.

POWER Your Electric Utility Workflow

Independence Power and Light used a GIS-centric asset management system to integrate their enterprise solutions and streamline workflows.

Automate Your Plan Review with OnBase and Cityworks

Growth is good, but it comes with challenges. Learn how the City of Westerville used OnBase and Cityworks to abandon paper-based plan review and improve their business process.

Empowering Public Asset Management

Streamline your entire workflow, from data collection and work management to public engagement and strategic planning.

Material Management with Cityworks Storeroom

See how the Scarborough Department of Public Works used Cityworks Storeroom to reduce material costs and administrative bottlenecks.

Work Smarter with Sensor Networks

Learn how simple, cost-effective sensors can improve the way you detect, trigger, and respond to events in the field.

Leading Digital Change in Local Government

Craig Brown, interim CIO at the City of Westland, shares his foolproof approach to streamlining and optimizing government processes with Cityworks and SeeClickFix.

Cityworks & SSP Innovations: Better Together

Discover the powerful asset and work management tools Cityworks and SSP Innovations provide to electric and gas utilities.

Discover the Power of eURL

eURL is a simple yet powerful tool for displaying Cityworks data on a map. Discover how the City of Miami Beach shares valuable information internally and with external stakeholders.

Cityworks PLL + AMS

Learn how Prince William County Service Authority streamlined their utility permitting and asset management workflows.

Data, Data, Data: Now What?

Learn how to use existing Cityworks tools to develop quality controls for your data.

A Guide to Enterprise Asset Management

Download this e-book to explore the elements of a successful enterprise public asset management strategy for local governments, public works, and utilities.

A Guide to Asset Management for Airports

Download this e-book to explore the elements of a successful asset management strategy for airports.

Creating a Digital 311 Citizen Service Platform with Longview, TX

From our partners at CitySourced: Learn how to get started with a mobile platform for your community.