Permits and Licensing
Take the Work Out of Workflow
Cityworks PLL—permits, licensing and land—gives agencies direct control of their business processes. Designed to simplify applications for customers and streamline workflows for staff, Cityworks PLL helps local governments and utilities deliver better service to their communities.
Track Permits and Work Activity
Maps have always been an easy way to catalog and visualize location data. When you assign work activity and permitting information to a specific location, you open a whole new world of efficiency and communication.
Improve Communication
Our unique template design allows organizations to set up as many templates as they need to manage their specific business processes. Cityworks also provides the flexibility for multiple departments to group together, allowing an organization to fully manage their business processes. By tracking key information and attaching associated documents to each case, Cityworks eliminates the need to transfer documents from one department to another.
Visualize Your Data
Using ArcGIS as the authoritative system of record, Cityworks supports spatial analysis of permit applications, code inspections, work activities, and operational insights. Map layers can display current projects as they are tied to a parcel or building, and public dashboards improve transparency and accountability.
Track Fees in One Location
Cityworks PLL uses fee codes to track and calculate assessments for permits, cases, and applications. Designed specifically to meet the complex calculations types common to public agencies, Cityworks PLL supports flat, incremental, variable, linear, percentage, and minimum fee structures.
New fee schedules and effective dates can be set to automatically recalculate, and permission-based overrides allow for extenuating circumstances.
See Permitting Solutions at Work
Open for Business: Integrating State and Local Permit Solutions
As an organization, the City of Greenwood, Indiana, continually strives to embrace technology and offer online capabilities to its staff and customers. These efforts align with the city’s overarching vision of progress and community improvement—an endeavor further instilled by Mayor Mark Myers. His initiatives have included supporting economic development through local business growth and expanding …
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Cityworks Online Training Courses to Take This Fall
Don’t let social distancing stop you from learning! Whether you are new to Cityworks or need to brush up on your skills, there is a course that’s right for you. Here are just some of the upcoming offerings. Log into mycityworks.force.com and click on the Training tab for the complete schedule. Cityworks Public Access In …
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Cityworks PLL: Tips for Before and After Implementation
Cityworks PLL brings a new level of accountability and efficiency to community development by allowing you to accurately track permits, planning, and development every step of the way. Whether you’re working with building permits, business licenses, or even pet licenses, here are some helpful tips to make implementing and using PLL a great experience. Before …
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