Planning and Community Development

Transparency and Accountability

Cityworks PLL—permits, licensing and land—gives planning and community development agencies direct control of their business processes. Designed to simplify applications for customers and streamline workflows for staff, Cityworks PLL helps you deliver better service to your community.

The Power of GIS

Built exclusively for Esri’s ArcGIS®, Cityworks uses your geodatabase as the authoritative system of record for all land and asset information—improving the reliability of addresses, parcels, and land layers. Map layers can display current projects as they are tied to a parcel or building, and public dashboards improve transparency and accountability.

Improve Communication

Our unique template design allows organizations to set up as many templates as they need to manage their specific business processes. Cityworks lets you connect multiple departments, track project status, and attach associated documents to each case. Cityworks eliminates the need to transfer documents from one department to another. 

Fully Integrated

Cityworks PLL integrates seamlessly with the Cityworks Asset Management System, offering a unique enterprise solution built upon Esri ArcGIS. Use PLL and AMS to track the full life cycle of public assets across your organization and achieve greater collaboration between all departments.

Open for Business: Integrating State and Local Permit Solutions

As an organization, the City of Greenwood, Indiana, continually strives to embrace technology and offer online capabilities to its staff and customers. These efforts align with the city’s overarching vision of progress and community improvement—an endeavor further instilled by Mayor Mark Myers. His initiatives have included supporting economic development through local business growth and expanding …

Cityworks Online Training Courses to Take This Fall

Don’t let social distancing stop you from learning! Whether you are new to Cityworks or need to brush up on your skills, there is a course that’s right for you. Here are just some of the upcoming offerings. Log into mycityworks.force.com and click on the Training tab for the complete schedule. Cityworks Public Access In …

Cityworks PLL: Tips for Before and After Implementation

Cityworks PLL brings a new level of accountability and efficiency to community development by allowing you to accurately track permits, planning, and development every step of the way. Whether you’re working with building permits, business licenses, or even pet licenses, here are some helpful tips to make implementing and using PLL a great experience. Before …