Today, it seems everyone is talking about “location intelligence”—almost at the risk of it becoming a buzzword. We all experience the uniqueness of location intelligence daily with the explosion of mobile devices and location services,...

Out of sight, out of mind—a saying that’s all too true when it comes to underground utility assets. Digging blind can lead to serious injury, costly damage, interrupted service, and hazardous environmental threats. Yet, according...

An organization’s GIS is the best and most up-to-date inventory for public assets. For many organizations, having data is not the problem. The real challenge is displaying and interpreting that data in a meaningful way....

Passenger demand continues to rise at airports around the globe. According to the most recent World Airport Traffic Report, produced annually by the Airports Council International, passenger traffic posted growth rates of more than 6...

[caption id="attachment_20235" align="alignright" width="200"] Field workers see the same information on their mobile devices whether a service request is created manually or through incoming Waze data.[/caption] In early 2018, the City of Raleigh implemented a...

We’re kicking off the week at the 2018 ICMA Annual Conference in Baltimore, where local government managers and staff have gathered to discuss strategies for building more resilient, sustainable, and safe communities—smart communities. Smart city...

Originally published in Civil + Structural Engineer, February 2018 How municipalities prepare for natural disasters has become much more than distributing sandbags, providing emergency shelter, and assembling personnel and services to assist those in need....

It can be difficult to manage your assets when you aren’t sure how many you have. This was once a major issue in West Jordan, Utah. Prior to Cityworks, the city relied on multiple GIS...

It is often said that a smart community is a connected community. Increasingly, a smart community puts GIS at the heart of its technology—a GIS-centric connected community. In February, Esri published a white paper outlining...

By Brian Haslam, Cityworks president and CEO To effectively manage public assets, you need to know what they are and where they are located. Asset management can only be performed with an accurate asset inventory....