The ability to leverage technology, regardless of the challenge, is critical to creating a resilient community—one that can withstand or recover quickly from difficult circumstances. The COVID-19 pandemic has changed the way we do business....

The City of Laredo, Texas, recently modernized its asset management system and is using Cityworks AMS to manage its extensive water and wastewater infrastructure. "The city had invested in collecting a robust set of GIS...

Before Cityworks, the City of Augusta, Georgia, had a disjointed legacy work order management system. Now, the city is utilizing Cityworks and a Sewer Line-Rapid Assessment Tool (SL-RAT) to speed up their sewer line inspections,...

How is your community handling reopening and return to work? Our COVID-19 solution can help your organization through the transition with templates to manage business applications, inspections, and health policy enforcement. With all 50 states...

As director of solutions at Esri, Damian Spangrud focuses on making the science of location intelligence understandable and actionable. We asked him to share his insights on geospatial infrastructure, artificial intelligence, COVID-19, and real-time data....

Central Contra Costa Sanitary District (Central San) in California strives to be a utility of the future by pioneering innovative technologies and cutting-edge practices. The GIS and asset management team is the tip of the...

As part of a blight initiative spanning several departments, the City of Augusta, Georgia, is using Cityworks and ArcGIS to address blight in the community. "Some of the challenges that, quite frankly, pose great opportunities...

For all of us, the past few months have been hard. It is a rarity when the word “all” includes the entire world. I am hopeful that, by the time you read this, the worst...

It’s our collective responsibility to ensure worker safety and protect customer well-being while delivering essential services during and after the COVID-19 pandemic. Cityworks, with ArcGIS and partner tools and solutions, can help your organization reprioritize...

We reached out to customers to find out how they are leveraging Cityworks to keep their communities safe in the midst of the COVID-19 pandemic. From taking important city services online to transitioning staff to...