More than 350 field operations staff managing billions of dollars in assets are getting the job done more efficiently and more effectively than ever before.  The Charlotte Mecklenburg Utilities Department recently expanded its Cityworks implementation...

Is there a street light out in your neighborhood or a pothole that needs fixing? Now you can report that problem to the City of Coon Rapids by using your smart phone or computer. By...

The word small is carefully used around City Hall in Highland Village, Texas, especially in how it relates to Cityworks, the leading GIS-centric management solution from Azteca Systems Inc. Deploying a low-cost mobile solution to...

The City of Grand Rapids, Michigan, has improved operations by integrating a mobile app, powered by Spot Reporters, with the City’s asset management system from Cityworks. Using the smartphone-enabled framework from Connected Bits, GRCity311 has...

In fall 2007, New Haven, Conn., resident Ben Berkowitz wasn’t satisfied. Berkowitz saw problems in his neighborhood, but he was frustrated with the customer service experience when he contacted the city. “There was graffiti on...

(via Power Engineers) The City of Long Beach began using the GOLongBeach website and smartphone application in October 2010 for citizen service requests and soon after selected POWER Engineers (POWER), an Azteca Systems' Platinum Business...

CITYWORKS: What types of challenges was Hendersonville facing prior to using Cityworks? HENDERSONVILLE: Prior to using Cityworks, the City of Hendersonville’s Water and Sewer Department (WSD) was using a paper work order system.  Minimal or...

The city of Surrey spans 316 square kilometers, making it geographically one of the largest cities in Canada. Four times a year, the City conducts “sector checks” that require three field crews to inspect visible...

The Cucamonga Valley Water District (CVWD) is a public utility providing water and wastewater services to over 186,000 customers in the Inland Empire region of the Los Angeles Metropolitan area. CVWD’s service area includes the...

  The delivery of safe, reliable, and cost effective energy requires complete and accurate asset data, along with efficient business processes that leverage industry leading enterprise technology for both office and field users. Like many...